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Service Protection Direct

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23 complaints

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Service Protection Direct is one of the leading independent brokers of vehicle service contracts. In 2008, the company launched its completely revamped website. Company’s traditional PD-GO program is designed to provide some of the most comprehensive coverage available today but with a wide array of payment options. Protection Direct’s Auto Nurse™ line is there to help answer any vehicle related questions from Auto Nurse Specialists will also diagnose possible concerns that may turn into vehicle breakdowns. Claims Advocacy™ team is there to walk you through the process, including coordinating towing to a repair facility and providing substitute transportation. The Advocacy team will be there to support you before, during and after your vehicle is repaired. Please try to contact Service Protection Direct Customer Service directly prior to posting any complaints on this site.

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Service Protection Direct Reviews

Patscomp...
Service Protection Direct - Predatory advertising

My mother signed up for this Service Protection Direct but when she received her booklet and decided to cancel, she had already been charged $250 to her bank account. I am plannin...

#291055
Jan 22, 2012
30

Anonymous
Service Protection Direct - What a ***

I got a letter about extending my warranty. I was concerned because the letter is in my husband's name (who isn't on the title) and came to a temporary address. I also already have...

#290046
Jan 18, 2012
62

Frantzk@...
Service Protection Direct deals in bad faith

Service Direct farms out their claims to a company called Administrative Services (hereinafter referred to as ***). Some of the names there are Jason, Dirk and the boss Bob. The ...

#288267
Jan 11, 2012
76

Anonymous
Service Protection Direct - A individual told on phone that I abused a lawnmover I purchased.

Today I received a phone call from a girl named sue from the receiving dept in Lowes on picking up my mover that I am trying to get fixed or credited from the manufacturer. The man...

#242322
Jun 09, 2011
288

Tilly68
Service Protection Direct - Will i have a problem with this warranty?

I bought this service direct warranty in 2009 with a $100. deductable on my 2005 Buick century. at this time it has 42000. my air conditioner isn't working. will i have a problem w...

#242242
Jun 09, 2011
634

Protecti...
Service Protection Direct - A message from the company

We recognize that there are a lot of negative comments and customer complaints toward Protection Direct, and some of it is absolutely warranted. We are currently working with the B...

#234648
Apr 27, 2011
2834

Cdpayne
Service Protection Direct - This is such a rip-off. This has covered nothing.

I paid over $2000 for this warrenty and have tried to use it numerous times but nothing that has gone wrong with my car has been covered. I have purchased other warrenties from de...

#171446
Feb 16, 2010
1009

Anonymous
Service Protection Direct - Policy paid in full & nothing is covered

I purchased the policy in January 2009 and was told also it was bumper to bumper told just last week when the u joints went out in my 2004 Avalanche they were not covered and it co...

#155382
Aug 18, 2009
975

Anonymous
Service Protection Direct - Contract to review.

I called the toll free number. I asked for a copy of the actual coverages so that I could review coverage and exclusions. I was directed to the web site. Guess what, the web site s...

#149384
May 30, 2009
1210

EDDIE CO...
Complaint on Service Protection Direct

I BELEIVE THAT THIS COMPANY IS A SCAMI PURCHASED A CONTRACT FROM THIS COMPANY. I HAD THE CONTRACT FOR TEN MONTHS. I NEVER USED THE CONTRACT. WHEN I SOLD MY VEHICLE I WAS TOLD THAT ...

#148514
May 06, 2009
1409

Gary61259
Service Protection Direct - Won't send coverage in writting.

I contacted Service Protection Direct concerning an extended auto warranty letter I got in the mail. They claimed to be like an insurance company for auto repair. If this is a goo...

#145027
Feb 06, 2009
976

Anonymous
Service Protection Direct - Pushy

I called Service Protection Direct on 1/29/09 to get some kind of idea what it would cost me to exstend my Factory coverage and the guy was very pushy. Told me I had to make a dics...

#144756
Jan 30, 2009
630

Anonymous
Service Protection Direct - I think Joe needs to learn how to write proper

Joe, have you proofed your pissed off statment, you really need to learn to do this if you are going to post things on the net for all to see.....hard to take you seriousssssssssss...

#144382
Jan 20, 2009
570

Anonymous
Service Protection Direct - Misleading Auto Repair Mailer

I just received another letter from Service Protection Direct trying to look like it's from my car manufacturer. It is misleading at best and phony at worst. The letter says I purc...

#144123
Jan 13, 2009
412

Anonymous
Service Protection Direct uses lies high pressure sales techniques

I called Service Protection Direct in response to a letter, and their representative lied to me about my auto manufacturer's warantee having expired (when it is good until May ...

#142830
Dec 18, 2008
958

Daldog
Deceptive/Fraud Sales Tactics by Service Protection Direct

I want like to share with the general public the deceptive and bordering Fraud sales tactics that Service Protection Direct enlists. First they send me a very deceptive card that w...

#140806
Oct 24, 2008
713

Mrdericted
Service Protection Direct - Service Non-Protection? No.

I'm another previous employee of Service Protection Direct...seems kind of funny that after Joe wrote about the benefits of the company, there were two reviews within two weeks...

#131466
Aug 14, 2008
639

Oldmillie
Service Protection Direct saved my life!!!!

Thank goodness i renewed my warranty through a reputable company like SPD! I got the EZGO coverage which is very affordable and I decide the terms. Through their protection I was ...

#129635
Jul 30, 2008
504

Rexputin
Thanks Service Protection Direct

Thanks to the customer service that Service Protection Direct has to offer they helped me.I had a window regulator go out on my VW and they replaced it.The cost was a total of $738...

#128023
Jul 18, 2008
555

Wheresjo...
Service Protection Direct

My name is Joe and I am one of the owners of SPD. To have a unhappy employee vet his personal opinions about our company on a consumer web site is not fair. We are not scam.

#126768
Jul 09, 2008
20991

Anonymous
Service Protection Direct - As a previous employee...

I worked for Service Protection Direct, and yes it is a scam, the directive that we were given was to sell at any cost, no matter what the cost. They have a way of getting around a...

#123672
Jun 10, 2008
4701

Anonymous
Service Protection Direct hangs up on customer

I purchased a warranty from Service Protection Direct, St. Louis, MO on 12/13/07. The contract said the elimination period was 30 days and 1000 miles. On 1/15/07 while driving home...

#111585
Jan 24, 2008
909

Austin c...
Service Protection Direct

This company claims to be a great warranty provider.On dec 7th 2007 i was having problems with my truck so i took it to the dealer to have it looked at.The service manager told me ...

#111529
Jan 23, 2008
1041
Reviews 1-23 of 23

Related Information

Auto
Car isn’t a luxury any more, but an affordable vehicle, which is used for serving average man’s needs. But cars also need to get appropriate services in exchange for. Repairs, parts change, maintenance, fuel, depreciation, injury, driving time, parking fees, tire replacement, taxes, and insurance-all these services have to be completed to enjoy driving without problems. Renting a car – is a way to avoid all troubles about car maintenance, but in that case a person will not feel itself the driver in full. To buy a car is like to choose a friend. Future driver should estimate the purposes of car buying, conditions of usage, expenses, the time which should be spend on the car, responsibility for a pedestrians, etc.

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