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Service Protection Direct failed to honor the warranty on vehicle repairs and parts found in the warranty contract agreement for bad power steering pump and reservoir. Adjustor failed to showup for 2 days and argued with dealer service manager about warranty items...
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#401759
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I purchased a contract after having the contract they would not HONOR what was clearly in the agreement and my truck sat in a shop for 3 weeks. I bought this policy on a used truck that was 7 years old and after owning the policy I had a check engine light come on I...
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#370920
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Service Protection Direct screwed me. I purchased a 5 year warrany last year 12-30-11. It cost me $3,033. I recently had problems with my vehicle and when i called to set an appointment , they told me it was CANCELED. I had to pay for the repairs out of my own pocket....
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#363772
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I purchased Service Protection Direct (SPD) extended warranty for 2006 Dodge Mega Cab 3500 on 12/14/2008. Total purchase price was $3255.00 with 200 down and 18 monthly payments of $164.17. Coverage was "Protectors Choice" which expired 11/13/2013 and was $100...
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#360468
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received a letter in the mail with an ID number. called them to inquire. VERY PUSHY, RUDE and unprofessional. these people are well trained in manipulation and scripted to sell you out of your own skin. If you dont purchase right then they become very aggitated and...
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#355608
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I bought a used Toyota and within a month was inundated with aftermarket warranties. I know enough not to buy one, but decided to learn more about this scam artists by calling. Protection Direct out of Waterloo, IL was my first call. They wanted $2970 for a four year...
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#340416
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I'm Rodney I obtained my so called warranty with service protection direct on March 2, 2012 this year. My AC went out in my car June 2012 this year. Service Protection Direct failed to honor warranty to have my vehicle repaired. Poor customer service calls are...
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#327894
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2.5 years ago I purchased an extended auto warranty from Service Protection Direct in reponse to one of the many mailers I received from the company that told me I could extend the warranty coverage. Unfortunately, I agreed and paid $2250 for the extended warrany...
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Anonymous
JasonB513079

What were the claims denied for and what kind of level coverage.

Anonymous
sarah

:( I am currently on the phone with Service Protection Direct and I am not happy. I purchased an extended warranty last year for 3200. I was told I could sell the contrac...

#323280
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My mother signed up for this Service Protection Direct but when she received her booklet and decided to cancel, she had already been charged $250 to her bank account. I am planning on calling tomorrow with all the details but right now, I am pissed that the...
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#291055
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I got a letter about extending my warranty. I was concerned because the letter is in my husband's name (who isn't on the title) and came to a temporary address. I also already have a warranty with another company. I called protection direct to try and understand why I...
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Anonymous
I ***cur. Very rude!

One of the phone agents talked very rudely and condescendingly to me, as well, when I asked him questions about their services/product. It was kind of laughable, though, beca...

Anonymous
I ***cur. Very rude!

One of the phone agents talked very rudely and condescendingly to me, as well, when I asked him questions about their services/product. It was kind of laughable, though, beca...

#290046
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