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Service Direct farms out their claims to a company called Administrative Services (hereinafter referred to as ***). Some of the names there are Jason, Dirk and the boss Bob. The sole purpose of *** is to deny claims or wear you out until you are so pissed off that...
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Anonymous
***sumer Joe

Anyone who answers the phone to strangers, does business with strangers in the mail, or at your door, should go back to school. You wouldn\'t want your daughter dating a stra...

#288267
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Today I received a phone call from a girl named sue from the receiving dept in Lowes on picking up my mover that I am trying to get fixed or credited from the manufacturer. The manufacturer is dragin everything out. So little miss Sue I guess to tkae matters in her own...
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Anonymous
BOZO

this thread is for PROTECTION DIRECT not LOWES. LEARN HOW TO READ

#242322
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I bought this service direct warranty in 2009 with a $100. deductable on my 2005 Buick century. at this time it has 42000. my air conditioner isn't working. will i have a problem with this company to get it serviced? i retired and i don't have extra money to spend...
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#242242
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We recognize that there are a lot of negative comments and customer complaints toward Protection Direct, and some of it is absolutely warranted. We are currently working with the BBB to improve our rating (read more about that here: http://bit.ly/joR2b3), and we are...
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Anonymous
Anonymous

Stop calling people literally 11 times after they told you they don't want to purchase your products then!!!

Anonymous
picante

HAHAHAHAHAHAHAHAHAHA :grin Good one!

#234648
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I paid over $2000 for this warrenty and have tried to use it numerous times but nothing that has gone wrong with my car has been covered. I have purchased other warrenties from dealers and have been totally pleased with what they covered. I just spent another $1500...
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Anonymous
LeLeeComplaint

Yep Im going to cancel even if there\'s a cancellation fee and they better not touch my account after that or else. I wish I would\'ve read this before I got into this mess. E...

Protection Direct Rep
Protection Direct Rep

Erin, We understand how frustrating it can be when a repair isn’t covered! We\'d be happy to further review your case. Just contact us at feedback@protectiondirect.com. ...

#171446
Reply to reviews
I purchased the policy in January 2009 and was told also it was bumper to bumper told just last week when the u joints went out in my 2004 Avalanche they were not covered and it cost me $429.00 to have repaired at chevrolet dealer. Then this week my A/C had problems...
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#155382
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I called the toll free number. I asked for a copy of the actual coverages so that I could review coverage and exclusions. I was directed to the web site. Guess what, the web site says no product available, no matter what model year I request. The response is, call the...
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Anonymous
JSam

This company is a scam. You will not receive the coverage they promise. Report any problems to the BBB.

#149384
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I BELEIVE THAT THIS COMPANY IS A SCAMI PURCHASED A CONTRACT FROM THIS COMPANY. I HAD THE CONTRACT FOR TEN MONTHS. I NEVER USED THE CONTRACT. WHEN I SOLD MY VEHICLE I WAS TOLD THAT I COULD NOT GET A REFUND BECAUSE MY PAYMENT WAS A FEW DAYS LATE. THIS WAS WRONG BECAUSE...
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#148514
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I contacted Service Protection Direct concerning an extended auto warranty letter I got in the mail. They claimed to be like an insurance company for auto repair. If this is a good company acting like a heath care provider for autos as Joe and Basil claim then why...
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#145027
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I called Service Protection Direct on 1/29/09 to get some kind of idea what it would cost me to exstend my Factory coverage and the guy was very pushy. Told me I had to make a dicsion right then and there. Other wise the offer would not be available! I told him I would...
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#144756
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