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We recognize that there are a lot of negative comments and customer complaints toward Protection Direct, and some of it is absolutely warranted. We are currently working with the BBB to improve our rating (read more about that here: http://bit.ly/joR2b3), and we are...
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Anonymous
Anonymous

Stop calling people literally 11 times after they told you they don't want to purchase your products then!!!

Anonymous
picante

HAHAHAHAHAHAHAHAHAHA :grin Good one!

#234648
Reply to reviews
I paid over $2000 for this warrenty and have tried to use it numerous times but nothing that has gone wrong with my car has been covered. I have purchased other warrenties from dealers and have been totally pleased with what they covered. I just spent another $1500...
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Anonymous
LeLeeComplaint

Yep Im going to cancel even if there\'s a cancellation fee and they better not touch my account after that or else. I wish I would\'ve read this before I got into this mess. E...

Protection Direct Rep
Protection Direct Rep

Erin, We understand how frustrating it can be when a repair isn’t covered! We\'d be happy to further review your case. Just contact us at feedback@protectiondirect.com. ...

#171446
Reply to reviews
I purchased the policy in January 2009 and was told also it was bumper to bumper told just last week when the u joints went out in my 2004 Avalanche they were not covered and it cost me $429.00 to have repaired at chevrolet dealer. Then this week my A/C had problems...
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#155382
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I called the toll free number. I asked for a copy of the actual coverages so that I could review coverage and exclusions. I was directed to the web site. Guess what, the web site says no product available, no matter what model year I request. The response is, call the...
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Anonymous
JSam

This company is a scam. You will not receive the coverage they promise. Report any problems to the BBB.

#149384
Reply to reviews
I BELEIVE THAT THIS COMPANY IS A SCAMI PURCHASED A CONTRACT FROM THIS COMPANY. I HAD THE CONTRACT FOR TEN MONTHS. I NEVER USED THE CONTRACT. WHEN I SOLD MY VEHICLE I WAS TOLD THAT I COULD NOT GET A REFUND BECAUSE MY PAYMENT WAS A FEW DAYS LATE. THIS WAS WRONG BECAUSE...
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#148514
Reply to reviews
I contacted Service Protection Direct concerning an extended auto warranty letter I got in the mail. They claimed to be like an insurance company for auto repair. If this is a good company acting like a heath care provider for autos as Joe and Basil claim then why...
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#145027
Reply to reviews
I called Service Protection Direct on 1/29/09 to get some kind of idea what it would cost me to exstend my Factory coverage and the guy was very pushy. Told me I had to make a dicsion right then and there. Other wise the offer would not be available! I told him I would...
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#144756
Reply to reviews
Joe, have you proofed your pissed off statment, you really need to learn to do this if you are going to post things on the net for all to see.....hard to take you serioussssssssssssssss....I believe proper english and spelling should be used when addressing an issue...
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Anonymous
JSam

I conclude by your own statements they you never completed 8th grade, since you did read and respond to Joe\'s letter. Further there should be a question mark after \"stateme...

Anonymous
me

You forgot the (e) in statement.

#144382
Reply to reviews
I just received another letter from Service Protection Direct trying to look like it's from my car manufacturer. It is misleading at best and phony at worst. The letter says I purchased my Camry 27 months ago and the bumper to bumper coverage is about to expire. They...
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#144123
Reply to reviews
I called Service Protection Direct in response to a letter, and their representative lied to me about my auto manufacturer's warantee having expired (when it is good until May 2010 or another 20,000 miles, whichever comes first), but offered me extended coverage...
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Anonymous
Jesse

Yes they do this company has no idea how to run a buisness, every single person i ever talked to was very rude. After getting the coverage i had some work to be done on my tru...

Anonymous
Jesse

Yes they do this company has no idea how to run a buisness, every single person i ever talked to was very rude. After getting the coverage i had some work to be done on my tru...

#142830
Reply to reviews