Not resolved

I paid over $2000 for this warrenty and have tried to use it numerous times but nothing that has gone wrong with my car has been covered.I have purchased other warrenties from dealers and have been totally pleased with what they covered.

I just spent another $1500 today because nothing was covered. I will never buy a warrenty from tele-marketers (SPD) again. I don't see how every repair that I have needed, not one item was a covered item.

I had the dealer look over it today and he said it is a big rip-off and to contact the BBB.I am going to do so.

Had an Experience with Service Protection Direct?

Write a review


Terms of Service
Post Comment

Yep Im going to cancel even if there's a cancellation fee and they better not touch my account after that or else.I wish I would've read this before I got into this mess.

Everytime I call they don't cover so what's the point of having them?Even the toyota service never heard of that company or saw this *** card before...

Protection Direct Rep


We understand how frustrating it can be when a repair isn’t covered! We'd be happy to further review your case. Just contact us at


Customer Service Team


I purchased the warranty plan paying just under $3000.When my truck broke down, I called customer service just to verify what would be covered, where to take it, etc.

I was told that 100% of parts and 100% of labor would be paid and I could take it anywhere as long as the shop would receive payment electronically. No problem, this is great. I take my truck to the shop, they look at it, tear the motor apart, and I find out they will only pay for $1000, leaving me to pay the rest.

No matter who you call, they are rude and tell you the same thing.My next phone call is BBB, Federal Trade Commission, and my attorney.


I have the same problem. They have never covered anything that I have needed covering. I have spent over 3000.00 in the last two months to no avail. In addition to filing a complaint with the BBB, I am going to file a complaint with the FTC Consumer Protection office in Washington. Federal Trade Commission

600 Pennsylvania Avenue, NW

Washington, DC 20580

(202) 326-2222

I suggest that you contact them as well

You May Also Like

SafePro Auto Glass.... Safepro Auto Glass "I am the Owner of SafePro Auto Glass. I have balanced my life with God, Family, giving our Customers a "Legendary" Service Experience and Giving Back to the Community. Currently,..." Read more Brakes Plus - Oil Change Review from Denver, Colorado Brakes Plus "Went in for a routine oil change. While waiting two other customers came in to pick up their cars and they both had other "issues". I heard the manager on..." Read more Mavis Discount Tire - We could have died from their "service" Mavis Discount Tire "We could have died from their "service". We had an inspection at the Bala Cynwyd, PA location that costed over $700 a few weeks ago with installation of new control..." Read more Mavis Discount Tire - PREYED ON MY WIFE AND TRIED TO RIP US OFF!!!!!! Mavis Discount Tire "On March 1st my wife took our 2006 Hyundai Sonata into the Mavis Discount Tire located at 1860 North Olden Ave. in Ewing Twp. NJ. Our driver side window would..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Pridebites - Waited over a month for crapola Pridebites "It took over a month and a half to receive a plain dog collar with just name and phone # on their pre-designed collar. No graphics or special design. Ended..." Read more Ikea - shop the store and not online!!!!! Zero Customer service Ikea "My elderly mother has a home in the country, not close to any big cities. We used IKEA online to order a kitchen item for a rental unit. This item..." Read more Kraft Foods - Totally appalled at the non accessibility of your organization. Kraft Foods "Good Morning, I am from an organization called Social Vocational Services in Tulare California. I seek minimal jobs for our clients with disabilities in our community. What I find very..." Read more